ORDERING We require a 30% non-refundable deposit before we start your layout and sketches. Payment can be made with Visa, MC, Amex, check, Paypal, money orders or wire transfers.
Once we receive the deposit and we have all your order information, we provide you with a black & white layout and sketch of your chalkboard via e-mail for your approval. We keep you in the loop at all times and any input or comments are always welcome. Please note – modifications made AFTER the final proof is approved are subject to additional charges.
Upon completion, we provide a photo of your chalkboard via email for your final approval and you will then receive an invoice for the final balance due. Shipping(when applicable) is included in the final invoice.
United States, Canada and beyond…
Australia, Hawaii, Brazil, and Hong Kong so far.
We research the best possible rates for our domestic and international shipments.
SHIPPING Your custom chalkboard can take 2-5 weeks to complete after sketch approval depending on our current workload. Shipping takes 3-10 business days, depending on the size and destination. Rush orders can be accommodated to a point. We do our best to meet your rush deadline. However, once your sign is in transit, we do not have control over it. Shipping or customs delays are rare.
Shipped chalkboards must be paid in full prior to shipping. A representative should be available to receive your chalkboard.
Shipping charges are added to the final invoice and are dependent on the size/weight of the package and the destination. You are also more than welcome to use any shipper that you chose especially if you want to take advantage of your frequent shipper discounts.
US & INTERNATIONAL CLIENTS Boards that are being shipped outside the local area must be paid in full prior to delivery. Governmental duties, taxes, and customs broker fees may apply to all US and International orders and are not always included in our shipping costs. If a “brokerage fee” amount is not present on your invoice, the customs broker will bill you separately.
Click here to see where in the USA Chalk It Up Signs have been shipped. (map of shipping destinations)